50340 comments

• Comment Link dinsdag, 19 september 2023 10:37 posted by Newest cars coloring pages

  Incredible points. Great arguments. Keep up the good effort.
• Comment Link dinsdag, 19 september 2023 10:33 posted by https://2sport.tv/live-matches-today

  Hello, i believe that i noticed you visited my site thus i came to return the desire?.I'm trying to
  find issues to enhance my website!I guess its
  ok to use a few of your concepts!!
• Comment Link dinsdag, 19 september 2023 09:03 posted by لیزر هموروئید

  Stunning quest there. What happened after?
  Thanks!
• Comment Link dinsdag, 19 september 2023 08:16 posted by madepics.net

  http://montalat.com/__media__/js/netsoltrademark.php?d=madepics.net
  http://bosmaproducts.org/__media__/js/netsoltrademark.php?d=madepics.net
  http://justwanthead.com/__media__/js/netsoltrademark.php?d=madepics.net
  https://auz.clinic/bitrix/redirect.php?goto=https://madepics.net/
  http://www.orchidtropics.com/mobile/trigger.php?r_link=https://madepics.net/
  http://healthycalifornia.info/__media__/js/netsoltrademark.php?d=madepics.net
  http://llmen.com/__media__/js/netsoltrademark.php?d=madepics.net
  http://mmo-champion.net/__media__/js/netsoltrademark.php?d=madepics.net
  http://gloriapalace.com/__media__/js/netsoltrademark.php?d=madepics.net
  http://solardecathlonindia.com/__media__/js/netsoltrademark.php?d=madepics.net
• Comment Link dinsdag, 19 september 2023 07:18 posted by situs toto

  of course like your web-site but you need to check the spelling on several of
  your posts. A number of them are rife with spelling problems and
  I to find it very troublesome to tell the truth on the other hand I will surely come back again.
• Comment Link dinsdag, 19 september 2023 06:03 posted by envico.co.kr

  I absolutely love your blog and find many of your post's to be just what I'm
  looking for. Does one offer guest writers to write content
  to suit your needs? I wouldn't mind producing a post or elaborating on most of the subjects you write about
  here. Again, awesome blog!
• Comment Link dinsdag, 19 september 2023 04:26 posted by Helpware

  Top 10 Customer Support Outsourcing Companies in 2023 | Helpware
  Outsourcing customer support is a great way to provide affordable but reliable service
  to your clients. Whether for voice or non-voice applications, there
  are plenty of excellent customer support...
  Written by Dana Mahoney
  Sunday, Jan 22
  Table of Contents
  Outsourcing customer support is a great way to provide affordable but reliable service to your clients.
  Whether for voice or non-voice applications,
  there are plenty of excellent customer support outsourcing companies that
  fit every requirement.
  But then again, why even think about outsourcing? Isn’t local
  talent good enough to provide the service needed by a company’s customers?
  Plus, wouldn’t it be a disservice to customers if a company farms out its frontline operations
  to contractors?
  What Is Customer Support Outsourcing?
  
  
  
  By now, the best customer service companies should know the value of
  customer support and why it’s an essential cog in an organization. Like sales and marketing, customer service should already be in play during a company’s first day, as they are the group that comes into direct contact with clients.
  
  The main goal of customer support is to keep customers happy by attending to their needs and responding to their questions.
  
  However, it’s also a way to instill loyalty and generate additional sales.
  To do so, an outsourcing company must have its support team available whenever the customer needs it.
  Outsourcing customer support allows companies to maintain an around-the-clock service team managed by industry veterans and experts.
  
  Advantages of Customer Support Outsourcing
  Admittedly, not all company startups have leaders who are
  experts in every facet of their operations. Given their many responsibilities, many startup founders accept that they
  can’t do everything themselves. Non-core competencies such as customer service can benefit from outsourcing.
  
  
  Turning the service over to competent experts lets companies benefit from
  a bigger source of talent from all over the world.
  At the same time, companies that outsource customer support enjoy reduced payroll without sacrificing service quality.
  Other benefits of outsourcing include:
  More Opportunities to Grow the Business
  By assigning customer support to expert outsourcing service providers,
  leaders can instead turn to scaling the business.
  Overseeing the day-to-day operations can already take much of management’s time, and customer support is equally demanding.
  To help executives focus on the big picture, they’ll
  need to partner with the best service companies that know what they’re doing.
  
  Enhance Customer Experience
  Given the opportunity to communicate and interact with customer
  service, many customers will express their satisfaction in getting their
  voices heard. If customer service companies and their team address customers’ issues
  in a satisfactory way, they’re more than likely to remain customers.
  
  A pleasant customer experience will almost always lead to longer retention and a significantly higher customer lifetime value (CLV).
  
  This isn’t to say a stellar customer experience is only possible through outsourcing.
  
  Rather, the chances of improving customer satisfaction come with a
  continuous and consistent level of service. Providing
  a highly specialized, dedicated team of professionals from day one
  is a great way to achieve this quickly.
  Top 10 Customer Support Outsourcing Companies
  
  
  We’ve narrowed down the list of companies with great customer service to the top 10 most prominent ones in 2022.
  
  We’ll also provide a brief description and highlight
  the main strong points of each outsourcing company.
  1. Helpware
  
  
  
  Helpware started in 2015 with the initial goal of providing support to
  startup companies. Over the years, the company has grown big and is confident enough to provide both enterprise and
  small business customer service outsourcing solutions.
  
  Providing back office, technical, and customer support, Helpware specializes in assisting companies in various support areas.
  This includes Omnichannel Customer Support, Technical & IT Support, Content
  Moderation, CX Consulting Services, Back Office Support, Data Labeling, Digital Marketing
  Solutions, and Cyber Security. The company provides only dedicated agents,
  in-house training, and equipment to help its clients boost their productivity from day one.
  
  Now it’s one of the top customer service companies in the US and European markets with numerous awards and positive reviews from satisfied clients on Clutch and other reputable platforms.
  Helpware’s people-focused culture seems very attractive to businesses sharing the
  same philosophy.
  Pros:
  Shows outstanding flexibility when providing for clients’ specific needs.
  This means its support can scale along with your company’s
  growth.
  Offers turn-key solutions, so you don’t have to look
  for either option separately.
  Helpware’s focused on developing its people
  and their skills and it pays off handsomely, especially in customer
  support outsourcing contracts. Some global brands are happy to have their customer support outsourced
  to Helpware.
  2. Sykes
  
  
  
  U.S.-based Sykes is one of the pioneers of the BPO industry.
  Established in 1995, the company trailblazed its way to the top and was one of the first BPOs to open multiple locations.
  In 2021, the Sitel Group acquired Sykes to widen its reach and increase its capacity.
  
  
  Sykes is one of the top 10 service companies and leading service
  providers of demand generation and customer engagement services, with clients included in the top 2000 companies worldwide.
  At the core of Sykes’ business are its staple services:
  outsourcing, customer experience, service to sales, digital transformation, and brand extension.
  Pros:
  Sykes maintains a pool of service agents from its clients’ home countries.
  
  The company is well-versed in matters concerning
  data privacy. Specifically, Sykes follows various privacy guidelines,
  including HIPAA compliance and Payment Card Industry (PCI) data
  security certification.
  
  
  3. Ascensos
  
  
  
  
  
  Founded in 2013 in the UK, Ascensos is one of those outsourced customer
  service companies that wanted to change the customer experience by applying a personal touch to customer care.
  The company is now Europe’s number-one customer support outsourcing company, providing bespoke customer experience solutions to clients around the world.
  
  In addition, its contact center operation locations include the UK,
  Romania, Turkey, and South Africa.
  Pros:
  Ascensos is more nearshore than an offshore support center,
  so location and time zone differences aren’t as pronounced as operations in Asia
  and South America.
  Companies that outsource customer service to Ascensos value the fact that it supports diversity and inclusivity
  among staff while focusing on promoting happiness as a key asset among its workforce.
  
  Although there aren’t any published pricing rates, instead, Ascensos will individually respond
  to requests for quotes, the prices of this outsourcing customer service company are more than affordable.
  
  4. Teleperformance
  
  
  
  With more than 40 years of experience in the BPO industry, Teleperformance is an established leader in solution design, business optimization strategies,
  and front-office customer support. It also offers back-office services such as
  finance and accounting, collections, and technical support.
  
  Pros:
  Teleperformance is a truly global service provider.
  
  It operates in 80 countries and employs more than 330,000
  agents speaking over 265 languages and deservedly belongs to a
  league of good customer service companies. You won’t find it difficult to get support in the
  language and location you require.
  Clients also appreciate the company’s expertise in providing
  omnichannel solutions.
  5. VXI
  
  
  VXI Global Solutions is one of those outsourcing agencies that offer
  customer care and customer experience (CX) solutions to some of today’s major
  global brands. In addition, the company offers contact center and BPO services, omnichannel and multilingual support, software
  development, CX innovation, quality assurance (QA), and infrastructure outsourcing.
  VXI employs more than 35,000 workers in 43 countries throughout
  North America, Asia, Europe, and the Caribbean.
  The company also prides itself on its ability to help clients resolve major CX and employee experience (EX) pain points and
  take their customer service systems to the next level.
  Like any modern BPO, VXI employs omnichannel support services to enhance communication coverage for clients.
  Also, VXI provides additional analytics and insights
  generation services so clients can learn as they go.
  
  
  Pros:
  High CX expertise leads to enhanced customer and employee experience.
  
  VXI displays an uncanny ability to scale up or down to fit its client’s capabilities.
  
  6. InfluX
  
  
  In its quest to build the world’s first remote-only CX team,
  InfluX managed to recruit employees from more than 120 cities
  worldwide. This strategy also lets them provide 24-hour customer support outsourcing solutions within the client’s time
  zone. In addition, InfluX creates specialized customer experiences that
  reflect the client’s vision, voice, and values.
  
  Pros:
  Less dependence on automation and more on human interaction make for a better customer experience.
  
  
  Having employees in every time zone solves the common offshore problem of mismatched time schedules between clients and outsourcing companies.
  
  Pay-as-go pricing may be attractive to some clients who
  prefer flexible packages.
  7. Skycom
  
  
  Skycom is also on the list of nearshore outsourcing companies
  that specialize in multi-continent support
  services. The company employs native English contact center agents with
  experience in multiple industries. Skycom also offers a full range of services,
  including business process outsourcing, telemarketing and
  sales, customer support, and healthcare. With more
  than 15 years of experience, Skycom also employs over 2,000 workers assigned to 35 clients in five
  countries.
  Pros:
  Nearshore operations mean fewer problems dealing with time
  zone and distance differences.
  Skycom covers a wide range of industries, including healthcare,
  travel, utilities, IT, finance, retail, and telecommunications.
  
  8. Integra
  
  
  Integra’s differentiator is its focus on training its workforce in customer psychology.
  This means company-provided support agents are more sensitive in detecting changes
  in the customer’s voice or tone. As a result, they can respond to these changes
  to defuse any tension and lead the customer into a more
  positive mindset. Starting with four employees in 2004, Integra
  currently employs more than 1,400 workers stationed across four countries.
  It handles customer service duties over the phone,
  email, live chat, or social media.
  Pros:
  Integra offers some of the most cost-effective solutions in the
  industry.
  Sales psychology is also an incredible asset to have if you work
  in a customer support outsourcing company.
  9. Telus
  
  
  Telus International is one of the world’s leading digital CX
  innovators. In particular, it designs and produces next-generation digital solutions for brands all over the world.
  This is one of the Canadian top IT outsourcing companies that provide IT services and multilingual
  customer service to industries such as technology, media, communications, eCommerce, financial technology,
  travel, hospitality, automotive, healthcare, and games.
  
  
  Pros:
  Telus International is a premium multilingual contact center.
  
  It is one of those IT support outsourcing companies that offer
  top-tier customer support services in various countries and more than 50 languages.
  
  Telus is famous among IT services outsourcing companies for organizing an annual charitable initiative called “Telus Days of Giving.” In particular, the company
  taps 225,000 volunteers from its offices to complete various service projects across its many
  host countries.
  10. Arise
  
  
  Arise is a 25-year-old United States-based company that specializes in providing
  support outsourcing services across the USA. It employs more than 60,000 remote
  agents in the U.S., Canada, and the United Kingdom.
  Unlike a traditional BPO, Arise utilizes a network of service partners to provide the needed customer service experiences.
  In addition, the Arise Platform helps companies lower expenses.
  As a result, Arise clients report an average 25% reduction in contact
  center service total costs, which is why clients want to outsource customer service small business really
  needs.
  Pros:
  Arise deploys a tiered security approach in its communications with clients.
  This ensures they preserve the confidentiality of
  documents or files sent over. It also means Arise
  conforms to widely accepted data privacy regulations such as HIPAA, CCPA, and others.
  
  Arise also focuses its employment on local talent, hiring residents of the U.S.,
  UK, and Canada. This means stable employment for the company
  and an easier method of hiring or replacing staff members.
  
  Choose the Best Outsourcing Companies That Fit Your Needs
  Deciding which outsourcing providers to contact for your customer
  support outsourcing needs? Perform the necessary research before settling on your choice.
  For instance, some customer service outsource companies on our list might command a pricing structure
  higher than what your budget holds.
  In addition, consider your company’s specific requirements and areas
  for improvement. Do you need a customer support team focused on CX?
  Or, do you prefer having sales psychology-trained outbound callers who can close deals?
  Finally, does the appeal of higher-cost nearshoring resonate better than offshore
  talents a few time zones away?
  No one-size-fits-all solution exists when it comes to customer
  support outsourcing. However, if you want a highly flexible
  and secure customer service solution that utilizes modern technology
  throughout the various stages, try the best companies for customer service.
  These largest outsourcing companies not only
  supply the best talent, but also the best equipment and training to prepare them.
• Comment Link dinsdag, 19 september 2023 02:45 posted by bvlgari sunglasses man articuladas

  Hi I am so delighted I found your blog page, I really found you by accident,
  while I was browsing on Aol for something else, Anyhow I am here now and would just
  like to say thanks for a incredible post and a all round thrilling blog (I
  also love the theme/design), I don't have time to read it all at the
  minute but I have saved it and also added in your RSS feeds,
  so when I have time I will be back to read more, Please do keep up
  the superb job.
• Comment Link dinsdag, 19 september 2023 02:17 posted by wyciszanie mieszkań

  Hello, I enjoy reading through your article. I wanted to
  write a little comment to support you.
• Comment Link dinsdag, 19 september 2023 02:06 posted by tre tu coche y sulta pasta

  Pretty! This was a really wonderful article.
  Many thanks for providing this information.